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Hlavn� �četn� se znalost� RUSK�HO JAZYKA / Accountant with Russian

Title: Hlavn� �četn� se znalost� RUSK�HO JAZYKA / Accountant with Russian
Salaire: Competitive Salary Scheme
Secteur g�ographique: Praha, Czech Republic
Langues: Russe, Tch�que
Post� : 3rd Feb 2012

Description:
Hlavn� �četn� se znalost� RUSK�HO JAZYKA

Pro na�eho klienta, hled�me vhodn�ho kandid�ta na pozici hlavn� �četn�. Ide�ln� je kandid�t, trvale či dlouhodobě �ij�c� v ČR se znalost� česk�ch �četn�ch z�konů, jeho� rodn�m jazykem je ru�tina( nen� to v�ak podm�nkou) a domluv� se tak� anglicky (stač� komunikativn� �roveň).
Hlavn� �koly:

zodpovědnost za kompletn� veden� podvojn�ho �četnictv� včetně �četn� uz�věrky
inventarizace a �čtov�n� skladov�ch operac�
statisk� v�kazy, spolupr�ce s auditory, daňov�mi poradci, komunikace s org�ny st�tn� spr�vy
pravideln� reporty
�čast na zav�děn� nov�ho �četn�ho SW

Va�e předpoklady:

velmi dobr� znalost česk�ch �četn�ch z�konů, několikalet� zku�enost na pozici hlavn�/samostatn� �četn�, zku�enosti se setavov�n�m ročn� z�věrky
aktrivn� znalost rusk�ho jazyka
komunikativn� znalost anglick�ho jazyka (alespoň schopnost č�st a ps�t, z�kladn� komunikace)
zku�enost se zav�děn�m ERP syst�mu je v�hodou

Nab�z�me:

velmi zaj�mav� finančn� ohodnocen� s potenci�lem růstu
zaj�mav� zaměstnaneck� v�hody
mo�nost dal��ho vzděl�v�n� a profesn�ho růstu

Middle Office Specialist - international bank - with English

Title: Middle Office Specialist - international bank - with English
Salaire: Competitive Salary Scheme
Secteur g�ographique: Praha, Czech Republic
Langues: Anglais
Post� : 3rd Feb 2012

Description:
Middle Office Specialist - international bank

For or client, renowned financial institution.
We require:

active level of English (spoken and written)
independence, responsibility, diligence
accounting background is a plus
previous experience in a similar role (2+ years of experience)

Main responsibilities:

Reconciling cash and securities positions between systems and investigating breaks
Validating market data (stock prices, FX rates, etc.)
Tracking the allocation of client commissions in the main P&L consolidation system
Producing the daily, weekly and monthly P&L for the sales and trading desks
Reporting P&L to the top management and supporting ad hoc requests from various departments

We offer:

very good remmuneration
wide scope of employee benefits
possibility of professional growth
international environment

Arabic, Farsi or Turkish Sales Executives

Title: Arabic, Farsi or Turkish Sales Executives
Salaire: Undisclosed
Secteur g�ographique: Central London - London, United Kingdom
Langues: Arabe, Turc, Farsi
Post� : 3rd Feb 2012

Description:
JOB PURPOSE

� Develop an area given for sales account management and new pipeline acquisition of B2B group customers across the designated territory
� This key role is tasked with converting all potential business into definite groups, won & operated at maximum possible profit by GTA

REPORTING AND KEY RELATIONSHIPS:
� Reporting directly to Regional Sales Manager Groups (& onward to Senior Sales Manager Europe groups)
� Close cooperation with Operations Account Handlers &Team Leaders
� Strong relationship with counterparts in key departments : Sourcing, Group Res, Quotations, FIT sales and local GTA offices.
� Also key relationship with Finance/Account department

KEY ACTIVITIES
� Handle existing accounts & business development activities with the goal of meeting or exceeding TTTV and margin targets
o Through market research and intelligence obtained
o Through business trips and trade fair attendance
o Through close work with FIT department colleagues
o Through internal leads, eg Kuoni/GTA offices
� To ensure that a high standard of sales service is offered at all times in line with the client/GTA SLA (Service Level Agreement)
o Immediate acknowledgement of requests
o Rapid response to hotel booking queries and requests
o Quotes assessment & offers sent as a priority
o Responding to all calls and emails within a maximum 24 hour period.
o Following up all offers, negotiating and converting leads into business
� To prepare and follow-through all contractual paperwork and ensure payment agreements are in place with each client
� To report to Sales management any internal issues relating to the sales service and commercial success of a group, for example: the speed of response from internal service departments, and the speed and quality of hotel confirmations
� To support and assist sales management with cover for other markets or clients resulting from colleagues� business trips, annual leave, sickness etc.
� To reach commercial judgements on pricing and costing, and to offer to client so as to maximise revenue and profit to the department.
� To be trained and fully versant with all relevant systems and applications to perform the job of sales executive effectively:
o London Quotes and reservations systems
o Microsoft office, notably Excel spreadsheets
o Sales force and GS
o Any new system applications introduced to support the sales effort
� To ensure a positive and professional image of the department and Company is portrayed to clients, staff and colleagues at all times

COMPLEXITY
� High level of commercial awareness required to make decision on a daily basis ensuring GTA has a strong customer base and business mix in the area designated. Ability to thrive in a pressurized environment.
� Experienced negotiation skills required in order to provide the first line approval of commercial arrangements with both customers & service departments, subject to review & approval from Regional Sales Manager.
� Strong forecasting skills and ability to anticipate any shortfalls created by market conditions.

KNOWLEDGE, SKILLS AND EXPERIENCE
� Experience of a sales and operations role within the travel or leisure industry is viewed as essential.
� Proven commercial awareness of hotel pricing, service and travel-industry issues is required, as is a wide-ranging product knowledge of leading European and Worldwide group travel destinations
� A self-starter, who is organised, takes ownership and responsibility of results & targets, can work rapidly in a fast moving environment with high volumes and takes decisions as appropriate.
� Ability to negotiate with clients and internal suppliers is also essential
� Language skills will be considered an advantage.
� Specific market knowledge
� Knowledge of GTA systems (Quotes and Reservations) is desirable.
� Self-motivated, enthusiastic and with attention to detail.
� Organised & efficient approach to workloads.
� Team player, with flexible and adaptable approach.

French Speaking Inside Sales Manager

Title: French Speaking Inside Sales Manager
Salaire: Excellent, plus Commission
Secteur g�ographique: Amsterdam - Noord-Holland, The Netherlands
Langues: Anglais, Fran�ais
Post� : 3rd Feb 2012

Description:
The Inside Sales Manager, French market, is responsible for leading and managing quarterly and annual Booking Commitment Goals. The role manages a team of corporate sales reps with direct responsibility of driving and exceeding new bookings targets for that team. Provides input to the strategic Sales plan. Provides leadership and conveys the strategic vision to assigned Corporate Sales team related to productivity and revenue expectations of their team. Ensures consistent sales training, delivery and personal career development training across the assigned team.

Principal Responsibilities

�Leads assigned sales teams to forecast and accomplish booking commitments based upon product lines, sales rep headcount, and customer segments while helping to identify and then implement new initiatives for maximizing growth through programs, products, and marketing strategies.

�Participates in the development of Germany Corporate Sales Quarterly Business Plans in line with strategic annual initiatives.

�Ensures that quarterly and annual new booking goals are met by assigned team; supports individual representatives booking goals by providing the training, support, and tools necessary to maximize growth

�Makes recommendations on new territories and performs analysis to ensure equitable territory distribution

�Ensures implementation of ongoing training programs to assigned sales teams regarding sales skills, product knowledge, and market focus, including prospecting techniques for securing new clients, account management, and general account maintenance

�Participate in a weekly review and status of the business regarding Sales

�Provide guidance and direct mentoring for sales representatives in matters of best practices, problem resolution, sales strategies, product information, pricing, and corporate policy interpretation.

�Track and analyse all sales related activities including call activity levels, product and market balance, account management, new account development, sales and prospect reporting processes. Provide direction to assigned Corporate Sales reps regarding sales behaviors, appropriate coaching and guidance for sales reps to improve performance. Addresses performance issues and provides ongoing and corrective feedback in a timely and constructive manner.

�Communicates with direct team to maintain consistency with headquarters� direction and strategy and to inform them of company activities and initiative.

�Works cross functionally with sales management team to capture data regarding KPI's. Analyzes and makes recommendations in identifying potential issues/opportunities forecast bookings and analyze sales results.

�Provides ongoing coaching of Sales reps on new initiatives, or programs developed based on analyses and aligns team on quarterly and annual business initiatives. Sets performance expectations and manages against those expectations. Provides day to day guidance on individual deals and custom solutions

Other Duties and Responsibilities

�Participates in putting sales programs in place to win competitive selling scenarios.

�Participate in a weekly review and status of the business regarding NA Corporate Sales

�Monitor and assist sales reps in their execution against general sales challenges/opportunities, participates in call shadowing to establish and reinforce best practices for solving issues and or exploiting opportunities.

Management Responsibilities

�Provide leadership to assigned team of sales reps.

�Drive excellence in the organization and ensure our sales process and methodology is used effectively with all team members.

�Conduct on-going training on a consistent basis utilizing internal and external resources.

�Perform key direction in employee supervision including: Required Observation/Monitoring, Employee Feedback (written and oral), Employee Documentation, Counseling and Coaching, and Performance Plans.

�Participates in hiring, recruitment, training and development of all planned Corporate Sales Reps in a timely manner and consistent with the annual plan and makes suggestions as appropriate to management.

�Track and analyze performance of team members in all positions with the sales management staff to insure ongoing expectations are set and inspections are consistently occurring.

Knowledge and Skills

Track record of leading, managing, mentoring and training inside sales representatives

First language French speaker

�BA/BS in Business Administration or equivalent. Related sales and management experience may be substituted.

�Typically requires 3+ years relevant sales experience, preferably in a fast-paced SaaS environment.

�Excellent interpersonal and oral and written communication skills

�Knowledge of strategic selling, sales methodologies, and sales industry best practices.

�This includes a strong acumen for inside sales metrics and a managing to measurable goals.

SAP senior consultant FI/CO with English

Title: SAP senior consultant FI/CO with English
Salaire: Competitive Salary Scheme
Secteur g�ographique: Brno - Jihomoravsky, Czech Republic
Langues: Anglais
Post� : 3rd Feb 2012

Description:
SAP senior consultant FI/CO

Form of employment:
Permanent, Full Time
Location:
Czech Republic; Ostrava
Organization:
Enterprise solutions - SAP
Application period:
Thursday, December 01, 2011 - Tuesday, January 31, 2012

We are looking for a suitable candidate for position of senior SAP FI/CO consultant.

Responsibilities:

Ensure that business requirements are accurately translated into functional designs and system specifications
Independent analysis of as is-processes in collaboration with the customer
Independent analysis of customer needs in collaboration with the customer General financial accounting knowledge
Customizing of customers requirements in the SAP modules FI,CO
Planning and performing of workshops
Planning and performing of technical tests

Requirements:

excellent understanding of SAP modules (FI, CO) and their integration in SAP environment
experience in implementation or support of SAP modules (FI, CO) at least 5 years
English language knowledge - level upper-intermediate
team player
customer and target oriented approach
independent, open, straightforward
travelling
secondary school education or university degree

Advantage:

German language knowledge in case of German speaking customers
knowledge of ABAP and/or XI is an advantage

We offer:

challenging job
multinational company environment, English use on daily basis
trainings, technical courses and English lessons based on needs
career path and personal growth
competitive financial evaluation
permanent working contract
benefit programme (one additional week of holiday, food vouchers, pension and capital life insurance, work and life anniversary rewards, MS Office Suite for home use, flu vaccination, coffee & tea refreshment)

Place of work:

Ostrava
Brno

In case of this position recommendation by our employee please mention his/ her first name and surname in your application.

Got talent and IT skills? We�ve got opportunities.

Contact for this job:

Best regards,
Tieto Corporation

Russian Speaking Account Handler

Title: Russian Speaking Account Handler
Salaire: Undisclosed
Secteur g�ographique: Central London - London, United Kingdom
Langues: Russe
Post� : 3rd Feb 2012

Description:
GTA is a world leader in the provision of hotel accommodations and related ground travel services with more than three decades of expertise. GTA uses industry-leading technology to market and distribute global travel content, including more than 37,000 hotel properties with instant confirmation, in over 130 countries. Other GTA travel services include sightseeing tours and attractions, private transfers, group travel and rail passes. GTA distributes accommodations and other travel services through travel wholesalers, tour operators, travel agencies as well as directly to travelers.

JOB PURPOSE

The main objective of this role is to ensure a high standard of customer service is delivered to clients in order to sustain GTA�s reputation in the market place and to encourage repeat business from clients. This key role involves liaising and negotiating with internal departments and external suppliers in order to ensure the smooth operation of tours whilst providing high quality products and services. The Account handler�s task is to maintain and increase profit levels of groups as well as generate extra revenue through the up selling of additional services.

REPORTING AND KEY RELATIONSHIPS:
� The account handler must report to the Team Leader, both internal and external issues that may have an impact on the smooth operation of tours.
� The account Handler must support and assist Team Leader, being flexible and willing to assist during other team members� absence.
� The account handler should regularly communicate with the sales representatives in order to discuss operational issues and successes which could lead to future business opportunities / leads for GTA

KEY ACTIVITIES
� To maintain accounts by servicing all client needs from the point of handover from sales to
the day the group departs
� To ensure that a high standard of service is provided to clients at all times at all times:
- Action and acknowledge requests in a timely manner � within 48 hours
- Immediate response to all queries relating to groups
- Providing accurate and detailed information to clients and supplier�s promptly
- Problem Solving - Anticipates and deals with problems in advance
� To ensure the smooth operation of a group from go-ahead to groups departure:
- Check go-aheads and Itinerary and raise any unclear points with sale departments.
- Accurately up-date the system with information required.
- Work to the Operations schedule given to the client
- Ensure confirmations of services and hotels are received within an acceptable time frame and budget and manage and control these quoted budgets
- Communicate any special requirements about the group to the co-ordination department
- Update file and complete forms as per company policies.
� Negotiate with internal departments/suppliers to control profitability levels and increase GPM
� To promote and up sell additional products and services to clients in order to generate additional turnover
� To research and plan for large pieces of business in advance of the operation, i.e. destination research, product knowledge and have the ability and know-how to research and suggest alternative services when original request is not available/possible.
� To be trained and fully knowledgeable on the following systems:
� London Quotes and Reservations Systems
� Microsoft Office
� Auto route
� To ensure a positive and professional image of the department and company is portrayed to clients, staff and colleagues at all times

COMPLEXITY
� Productivity � Successfully operating the required number of groups at a high quality standard to reach required departments productivity levels.
� Profitability � Maintaining and where possible enhancing profitability on a tour by tour basis enabling the department to meet the expected profit levels including up selling, negotiating, budgeting

KNOWLEDGE, SKILLS AND EXPERIENCE
� Knowledge of operations activity within the travel Industry would be advantageous
� Strong knowledge of worldwide destinations
� Strong written and verbal communication skills are essential
� Ability to negotiate with clients and suppliers
� Knowledge of GTA systems is desirable
� Self-motivated, enthusiastic and with attention to detail
� Organised and efficient approach to workloads
� Ability to prioritise and work well under pressure
� Team player, with flexible and adaptable approach.

Account Manager (H/F)

Title: Account Manager (H/F)
Salaire: d�pendante de l'exp�rience
Secteur g�ographique: Nordrhein-Westfalen, Germany
Langues: Fran�ais, Allemand
Post� : 3rd Feb 2012

Description:
Account manager (H/F)
Lieu : G�tersloh (Allemagne)

Poste et missions
- Suivi de client�le, particuli�rement sur le march� fran�ais
- Interlocuteur unique de comptes cl�s
- Calculation de prix, remise d�offres, r�ponse aux appels d�offres
- Suivi et contr�le des commandes de travaux d�impression (d�lais, qualit�) et facturation
- Suivi des r�clamations
- Analyser et ma�triser les besoins client�le ainsi que mission de conseil aupr�s de la client�le

Profil
- Dipl�me en sciences �conomiques ou diplome de l�industrie graphique avec une composante �conomie/gestion
- Fran�ais et allemand courant exig�s
- Esprit d�analyse et capacit� de pens�e
- Capacit� � travailler seul et r�sistance au stress
- Etre pr�t � assumer rapidement des responsabilit�s
- Sensibilit� technique souhait� (techniques d�impression)
- Exp�rience dans un service commercial souhait�

L�entreprise
Membre de la division arvato print (groupe Bertelsmann), Mohn media est l�un des premiers prestataires de services aux m�dias en Europe. Notre gamme de produits d�impression va des catalogues, annuaires, magazines, livres, calendriers jusqu�aux produits de marketing direct et grande distribution. Nos prestations couvrent la cr�ation, le pr�presse, l�impression, le fa�onnage et la distribution. Nous croyons au partenariat avec nos clients et d�veloppons ensemble des solutions adapt�es aux exigences de notre client�le.

Envoyez votre candidature �:
Mohn media Mohndruck GmbH
Personalabteilung / Carina Lindhauer Carl-Bertelsmann-Str. 161 M
33311 G�tersloh
talentmeetsarvatoprint@bertelsmann.de

PRODUCT MANAGER RESPIRO (SS) with English

Title: PRODUCT MANAGER RESPIRO (SS) with English
Salaire: Competitive Salary Scheme
Secteur g�ographique: Praha, Czech Republic
Langues: Anglais, Tch�que
Post� : 3rd Feb 2012

Description:
PRODUCT MANAGER RESPIRO (SS) with English

Pro na�eho klienta, v�znamnou zahraničn� farmaceutickou společnost, hled�me vhodn�ho kandid�ta na pozici SENIOR PRODUCT MANAGER - RESPIRO.
Pracovn� n�plň:

př�prava strategick�ho marketingov�ho pl�nu pro svěřen� portfolio produktů
monitorov�n� trendů na trhu, prodejů, n�kladů atd.
podpora glob�ln� produktov� strategie
př�prava pl�nů prodeje a jejich naplněn�
�zk� spolupr�ce s kl�čov�mi z�kazn�ky (KOL) a obchodn�m oddělen�m

Po�adujeme:

V� - medic�na, farmacie
v�bornou znalost anglick�ho jazyka
min. 3 roky praxe na obdobn� pozici v zahraničn� farmaceutick� společnosti
hlubokou orientaci ve farmacii
schopnost rychle se rozhodovat
nadstandardn� organizačn� a prezentačn� dovednosti

Nab�z�me:

nadstandardn� mzdov� ohodnocen�
nadstandardn� zaměstnaneck� benefity
z�zem� stabiln� zahraničn� společnosti

German Speaking Account Executive � IT Sales, DACH Region.

Title: German Speaking Account Executive � IT Sales, DACH Region.
Salaire: Base Salary �35K plus commission and bonuses; OTE �50K+
Secteur g�ographique: West Sussex - South East, United Kingdom
Langues: Allemand
Post� : 3rd Feb 2012

Description:
The successful applicant will be an enthusiastic achiever who joins the EMEA team at Diskeeper Corporation, a global leader in the field of IT solutions software. Their role will include the development of new business to private and public sector prospects in Germany, Austria and Switzerland, as well as customer relationship management for existing accounts.

The role also involves building and maintaining alliances with channel partners in DACH to increase sales and market penetration through these partners. The role is primarily office-based but requires regular travel throughout the DACH region. The applicant must be fluent in the German language. Prior experience in IT sales is an advantage. Full training on our products will be provided in-house.

Key account manager - benefit with English

Title: Key account manager - benefit with English
Salaire: Competitive Salary Scheme
Secteur g�ographique: Praha, Czech Republic
Langues: Anglais, Tch�que
Post� : 3rd Feb 2012

Description:
Key account manager - benefit with English

Pro na�eho klienta působ�c� v oblasti pojiťovnictv�, hled�me vhodn�ho kandid�ta na pozici Key account manager - benefit.
N�plň pr�ce:

rozvoj obchodn� činnosti oddělen� - nastaven� administrativn�ch a prodejn�ch procesů, reporting �spě�nosti nab�dek a pl�novan�ch činnost�
dohled nad efektivn� činnost� jednotliv�ch managerů na v�ech pobočk�ch - nastaven� procesů reportingu, nastaven� procesů pro max. efektivitu obchodn� činnosti, pl�nov�n� obchodn� činnosti, kalkulace ziskovosti
př�prava nestandardn�ch nab�dek a skupinov�ho poji�těn� a slu�eb oddělen� pro VIP klientelu - produkty na m�ru, vyjedn�v�n� s pojistiteli, př�prava dokumentace, prezentace nab�dky
př�prava metodick�ch pokynů pro pr�ci s klienty
marketingov� činnost - pl�nov�n� marketingov� podpory, př�prava materi�lů
spolupr�ce s ředitelkou a analytikem oddělen�, obchodn�m a marketingov�m oddělen�m

Po�adujeme:

S� nebo V� vzděl�n�
znalost jednoho světov�ho jazyka v�hodou
velmi dobr� znalost pr�ce s produkty MS Office a Internetem
orientace na pojistn�m trhu a v pojistn�ch produktech
min. 5 let praxe v oblasti retailu (produkty poji�těn� osob a zaměstnaneck�ch v�hod)
velmi dobr� prezentačn� a vyjedn�vac� schopnosti
siln� orientace na z�kazn�ka
řidičsk� průkaz skupiny B
mor�ln� a občansk� bez�honnost (v�pis z rejstř�ku trestů)

Nab�z�me:

pr�ci u největ��ho česk�ho pojiťovac�ho makl�ře v ČR
pr�ci ve společnosti s t�měř 200 zaměstnanci v ČR, na Slovensku, Maďarsku a Bulharsku, kter� je členem mezin�rodn� s�tě poji�ťovac�ch makl�řů Worldwide Broker Network se s�dlem v Lond�ně
zaj�mav� zaměstn�n� v perspektivn�m odvětv� na trval� pracovn� poměr
př�jemn� a modern� pracovn� prostřed�
mo�nost odborn�ho rozvoje
ohodnocen� odpov�daj�c� kvalifikaci a nadstandartn� syst�m odměňov�n� a benefitů (mana�ersk� bonusy, stravenky, jazykov� vzděl�v�n�, dovolen� nav�c, věrnostn� odměny, penzijn� připoji�těn�)
n�stup dle dohody

French or German Speaking Business Development Manager

Title: French or German Speaking Business Development Manager
Salaire: Outstanding Income Potential
Secteur g�ographique: Central London - London, United Kingdom
Langues: Fran�ais, Allemand
Post� : 3rd Feb 2012

Description:
Corporation Service Company (www.cscglobal.com) is an industry leading 110 year-old international company. We work with the largest corporations, law firms and financial institutions in the world to help them promote and protect their brands.

We are a global leader and the single source provider to secure, promote and protect the intellectual assets of our clients. We strive to provide superior services and products in an environment that supports your career growth. Visit our website at www.cscglobal.com.

The role:

We are currently seeking a motivated French and English OR German and English speaking salesperson to drive revenue by sourcing new business for our Corporate Identity Protection division in European markets. The Business Development Manager will focus on hunting and closing new sales opportunities within both companies and law firms. This position is based in our growing office located in London. The role includes traveling to Central Europe. Applicants should have an affinity to global brands.

The ideal candidate will offer us:

� B2B sales experience in technical or professional services
� Proven ability in new business acquisition - ideally within the area of trademarks and brand protection or brand promotion
� Record of consistent & exceptional achievement in exceeding sales goals
� Well developed administrative and territory management skills
� A passion and aptitude for consultative selling
� Strong relationships with C-level decision makers
� Excellent communication and presentation skills
� Native (or �as good as� ) French speaker OR native (or �as good as�) German speaker
� Fluency in English at a business level
� Other languages such as Italian, Hungarian, Czech would benefit this internationally focused role

What can we offer you?

� Outstanding income potential; basic salary + commissions
� A challenging and rewarding career
� A supportive, growth-oriented environment that wants your ideas on how to succeed and improve
� An important role within our organization
� Private medical and dental coverage through BUPA program
� 28 days of paid holiday time � 8 paid holidays � Educational Assistance � AND MORE!

Operations Manager Germany (major German cities)

Title: Operations Manager Germany (major German cities)
Salaire: �40,000-45,000 plus bonus, expenses and subsidized training.
Secteur g�ographique: M�nchen - Bayern, Germany
Langues: Anglais, Allemand
Post� : 2nd Feb 2012

Description:
Language Connect is a rapidly growing language services agency and has doubled in size in the past 12 months. We are currently looking for an experienced Operations Manager to manage our German operations team and work closely with a Sales team to develop our presence in German-speaking markets.
We are seeking candidates with exceptional language skills, knowledge of translation technology as well as typical language service processes. The ideal candidate will have at least 3 years� operations experience within the translation industry as well as personnel management experience.
Initially, this will be a home-working role; thus, it will suit individuals with advanced IT skills who are able to work under their own initiative.

JOB DESCRIPTION

In summary:

Management responsibility for the German operations team. This includes managing the production of our services, as well as the training, supervision and appraisal of a team of operations staff based in London and Germany.

Main tasks:

1. Training, supervising and managing a team of operations staff on all aspects of the production process.
2. Project management and co-ordination of our language services in accordance with our ISO quality management system.
3. Providing helpful, knowledgeable and friendly support to our clients.
4. Liaising with the Strategic Account Manager in Germany and other sales and marketing personnel to develop and grow the business in German-speaking markets.
5. Working with the People Investment Manager to address any (in-house and external) recruitment needs in the German team, develop the pool of trusted and skilled linguists and implement the Operations personnel training and development program.
6. Liaising with the Finance team on business and payroll administration.
7. Performing ISO audits on projects delivered by the German operations team.
8. Ensuring translation memory and term base development for all house clients.
9. Liaising with other Operations managers to develop the knowledge base, training materials and other resources for all Operations staff.
10. Serving as the first point of escalation for resolving disputes with linguists and investigating client complaints.

MINIMUM ESSENTIAL REQUIREMENTS OF THE POSITION

1. Near native German and exceptional language skills to degree level in at least one European language other than English.
2. Experience of team management/people supervision and ability to manage remote colleagues.
3. At least 3 years� of experience in the translation and localization industry within a project management/team leader role.
4. High level of computer literacy and extensive knowledge of translation technologies
5. Strong organizational and multi-tasking skills.
6. Ability to handle pressure when delivering to tight deadlines.
7. Excellent communication and interpersonal skills.
8. Flexibility to travel internationally and work outside of normal working hours.
9. Willingness to be a team member and conscientiousness in promoting the growth of our Company.

Translation Team Leader

Title: Translation Team Leader
Salaire: �35 - 39K
Secteur g�ographique: Central London - London, United Kingdom
Langues: Anglais, Danois, N�erlandais, Fran�ais, Allemand, Portugais, Espagnol, Su�dois, Polonais, Suisse allemand
Post� : 2nd Feb 2012

Description:
RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the main contact person between our major clients (internal and external) and our global network of linguists. It is responsible for managing complex projects as well as specific production teams including junior and senior PCs and freelancers, communicating specific detailed instructions to foreign speaking linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.
KEY RESPONSIBILITIES:

� Train and provide feedback to Supervisor on PC performance within designated production teams, manage workload ensuring tasks are allocated evenly within the team. Ensure that Quality Checks have been carried out satisfactorily. Monitor that assigned PCs follow established procedures consistently for all administrative tasks and every aspect of the project.
� When required, organize production-related client meetings, coordinate process review on main accounts and create Service Recovery Report. Create and develop GTS translations tools used for these accounts (Translation Memories, style guides, glossaries, account information, etc.) and develop efficient workflows for maximizing the use of these resources.
� Support CRLs and other GTS Mgt members in translations estimate analysis and preparation.
� Manage in-house freelancers efficiently and cost effectively.
� Select and assign translation teams, negotiate deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Exercise sound judgment in keeping supervisor informed of potential difficulties such as issues affecting cost and turn-around.
� Hands-on production involvement such as checking completeness and accuracy of translation prior to delivery to client or sending it to typesetting if needed.
QUALIFICATIONS AND KEY ATTRIBUTES:

-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Excellent written and spoken skills in English plus one, ideally two additional languages to mother tongue
standard
-Proficient computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Strong knowledge of desktop publishing software (QuarkXPress, Framemaker)
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations.
-Expert translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum four year previous experience in translation services, including three years Senior Project �
Management/Coordination experience.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time sensitive environment
-Ability to communicate accurately detailed instructions to linguists
-Detail and service oriented
-Clear sense of accountability

PERSONAL ATTRIBUTES:

Flexible team player
Superior Interpersonal skills.
Can mix and relate well to all levels.
Demonstrated ability to work well under pressure and unsupervised.
Flexibility to work overtime required.
Professional demeanor.
Focused on goals and the overall team and company objectives
Self-motivated and pro-active
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

TRANSLATION ACCOUNT MANAGER (GERMAN)

Title: TRANSLATION ACCOUNT MANAGER (GERMAN)
Salaire: Dependent on Experience
Secteur g�ographique: Birmingham - West Midlands, United Kingdom
Langues: Allemand
Post� : 2nd Feb 2012

Description:
TRANSLATION ACCOUNT MANAGER (GERMAN)

The Translation People specialise in providing business to business translation and language services for its international client base through a global network of translators and strategic partners.

We have a new opportunity for a German-speaking Account Manager to join our Birmingham, UK office to handle translation projects for a diverse range of clients from quotation stage to final invoicing. We are looking for an Account Manager with fluent German to native standard. Extensive client and supplier liaison is required as is proofreading of smaller projects. As an account manager you would also be responsible for increasing your client portfolio, so an aptitude for sales and developing customer relations is essential.

A graduate in translation studies, modern languages or similar, the successful candidate should be a fluent German speaker and have outstanding written and spoken English. You should share our passion for language and delivering a high quality service.

Key attributes for this post are: organisational skills, a desire to exceed client expectations, a keen eye for detail, adaptability and a high level of IT skills. You should have a professional attitude, be self motivated and able to work equally well unsupervised or as part of a team. Experience in a similar role is desirable but not essential.

Whilst your administrative and organisational skills are of paramount importance, your attitude and approach are of equal value. We are looking for a hardworking and conscientious individual with a positive outlook and cheerful personality; someone who is calm under pressure and who strives to deliver the best possible service to their clients.

If you wish to apply for this position, please email your CV and a covering letter to Jasmin Schneider, Operations Manager no later than 17th February 2012.

Norwegian Speaking Customer Service Team Leader

Title: Norwegian Speaking Customer Service Team Leader
Salaire: �32,000 - �36,000 per annum
Secteur g�ographique: Dublin - Dublin Region, Ireland
Langues: Norv�gien
Post� : 2nd Feb 2012

Description:
The Company:

At arvato Finance, we combine more than 15 years of expertise in BPO and finance services, including Order-to-Cash, Procure-to-Pay, Record-to-Report, Finance and Accounting and Merchant Services. Through our Dublin-based centre of excellence for finance BPO and our extensive global network, we deliver innovative, tailor-made solutions that enable our private and public sector clients around the world to operate and compete successfully within the global marketplace.

arvato Finance is a subsidiary of arvato AG, an international outsourcing provider with over 63,000 people employed in over 136 subsidiaries across 36 countries worldwide. arvato has annual revenues of approximately �5bn, contributing nearly a third of the Bertelsmann group's annual revenues of over �15bn.

The Opportunity/Position Objective:

The Customer Service Team Leader is responsible for ensuring that the team of Customer Service Representatives (CSRs) are organized and motivated to provide best in class customer service on issues that range from billing queries to technical queries.

Duties and Responsibilities:

-Responsible for the daily performance of a group of 10-20 CSRs, ensuring adherence to SLA expectations (productivity, internal quality and external quality, etc.) on multiple communication channels
-Ensure timely turnaround of customer queries and compliance of operational SLA�s & KPI�s
-Coordinate the day to day activities of the team and facilitate the ramp up of additional activities as required
-Resource & capacity planning
-Team management - ensure all tasks are been carried out and that all teams are productive and working as efficient as possible

o One to ones, Team meetings
o Team Issues � attendance mgt, implement HR policies, return to work meetings
o Define and review objectives
o Develop and implement L&D plans for team members
o Headcount management
o Productivity/workflow mgt
o Quality feedback, performance plans and follow up
o Implementation and management of any new HR /AFS initiatives which come on board
o participate in the recruitment and induction training of new staff
o Continuously motivate the team to drive for success in customer satisfaction
o Using the company performance management programme; appraise, coach, provide feedback & guidance.

-Provide regular and ad hoc reporting, working closely with the WFM manager
-Ensure consistency of standards and procedures with the global team
-Ensure KPIs are met, inside and outside the SLA Measurement
-Monitoring and regular reporting of activities within the team
-Be the first point of contact for customer escalations, resolving issues, complaints and disputes timely and efficiently
-Responsible for raising awareness of unusual trends in performance, team, attitude and other management parameters

Skills and Experience:

-Business/IT Degree or equivalent
-Leadership skills � creativity, confidence and motivation
-Excellent communications skills
-Demonstrate strong interpersonal and team building abilities, coaching skills, and people management experience
-Strong presentation/relationship building capabilities and experience
-Operational management and process excellence
-Background in a Customer: Partner and/or Field Service related area has a clear advantage
-Good overall business knowledge, appreciation & understanding of business processes
-Customer Service Experience
-Flexible, Can-Do Attitude
-Excellent Communication skills required - both verbal and written
-Must be highly competent in Microsoft Office (All Products)

arvato finance services Ltd. Core Organisational Competencies:
- Commercial and Business Acumen - Results Orientation
- Integrity, Values and Ethics - Organising and Planning
- Customer Focus - Decision Making
- Team Work - Change Management
- Creativity and Innovation - Problem Solving

Leadership

- Communication
- Influencing
- Coaching & Mentoring
- Leading & Motivating

�Arvato is an Equal Opportunities Employer, Embracing Diversity in the workplace�

Turkish Speaking Spa Manager

Title: Turkish Speaking Spa Manager
Salaire: Dependant on Experience
Secteur g�ographique: Turkey
Langues: Anglais, Turc
Post� : 2nd Feb 2012

Description:
Pure Jatomi, an award winning business, offers high quality health and fitness clubs across Central and Eastern Europe. Our expansion has now taken us into Turkey. To complement our health clubs in Istanbul we will be launching two exclusive spas.

Our spas, in prestigious locations, will attract clients who expect the best service, and ultimate indulgence. To ensure our customers get the luxury experience they expect we need a dynamic Spa Manager who will have full financial and operational accountability for the spas.

Reporting to the Regional Manager key responsibilities will include:

- Developing the Spa and its reputation
- Building a loyal customer base
- Managing the P&L for the business
- Delivering against challenging financial targets
- Optimising staff schedules
- Ensuring high standards of treatment are offered at all times
- Motivating and developing your team
- Launching new spas as our business develops

Exceeding our customer�s expectations and building a loyal customer base will be critical to success in this role.

To succeed in this role you will be commercially aware and have a track record in the leisure industry including previous experience running a spa. You will also be:

- Experienced in motivating a team
- Able to demonstrate the provision of exceptional customer service.
- An excellent communicator
- Able to demonstrate an aptitude for working across multiple locations
- Equally comfortable managing your finances, customers and team.

A beauty qualification is desirable but not essential.

It is anticipated that the successful candidate will be able to speak both Turkish and English and if not already based in Istanbul, you must be willing to relocate.

To apply please submit your CV by clicking apply.

No agencies please.

Hungarian and English Speaking Accountant

Title: Hungarian and English Speaking Accountant
Salaire: Dependant on Experience
Secteur g�ographique: Hessen, Germany
Langues: Anglais, Hongrois
Post� : 2nd Feb 2012

Description:
Merck Shared Services Europe GmbH (MSSE) is the shared service center for accounting and controlling services provided to the companies of the Merck Group in Europe. Many European financial processes are centralized at our headquarters in Darmstadt.

Your team is part of Merck Shared Services Europe GmbH, a subsidiary of Merck KGaA. You will support European companies of the Merck Group and are their central accounting contact.

You will be responsible for implementing and coordinating integrative processes in operational accounting and for the final settlement of complex business and posting processes. Your main duties will include monitoring compliance with Merck Group guidelines as well as supporting the foreign companies in case of problems with processes.

You will also be responsible for optimizing processes as well as improving both organizational and IT processes within the ERP system iScala, in compliance with the relevant Merck Group guidelines. In addition, you will work on demanding tasks within the scope of integration projects involving additional European companies.

You hold a degree in business administration or have completed a commercial apprenticeship with corresponding advanced training, ideally as an international or chartered accountant. Several years of experience in external accounting and strong knowledge of IAS accounting standards are essential. You also possess very good skills in a standard ERP system. You have a strong command of English; knowledge of Hungarian would be advantageous. Your personal strengths include teamwork skills, a good grasp of numbers, reliability, self-assertiveness, and the ability to work conceptually. You work proactively and are able to handle high workloads. You must be willing to work customer-oriented hours and to travel abroad.

Sales Operations Supervisor BNL bij Hill-Rom

Title: Sales Operations Supervisor BNL bij Hill-Rom
Salaire: Goede arbeidsvoorwaarden
Secteur g�ographique: Utrecht - Utrecht, The Netherlands
Langues: Fran�ais
Post� : 1st Feb 2012

Description:
Sales Operations Supervisor BNL bij Hill-Rom
Standplaats: Vianen

Functie
Als Sales Operations Supervisor BNL lever je een actieve bijdrage aan de groei. Je stuurt 3 mensen aan, rapporteert aan de General Manager en bent onderdeel van het MT.

De afdeling Sales Operations is enerzijds verantwoordelijk voor de ondersteuning bij het maken van offertes, facturen, tendertrajecten en analyses. Evenals orderverwerking en opvolging van leveringen. Anderzijds is je afdeling eerste aanspreekpunt bij specifieke klantvragen.

Het verder professionaliseren van Sales Operations vormt een wezenlijk onderdeel van je werkzaamheden. Als vanzelfsprekend neem je zaken als kwaliteit, kosten en mensen hierin mee, waarbij de klant altijd centraal staat. T.b.v. de Belgische markt, ben je regelmatig (2x p/mnd) in Brussel.

Bedrijf
Hill-Rom is genoteerd aan de NYSE en telt 6000 medewerkers, waarvan 36 in NL. Wereldwijd produceert en levert zij zorgsystemen en aanverwante services voor de medische industrie en is hierin marktleider. Hill-Rom kenmerkt zich als een dynamische en groeiende organisatie.

Als marktleider streven zij naar het verbeteren van patient outcomes, de veiligheid van de verzorgers en de effici�ntie van hun klanten. De inspiratie en groei komt voort uit innovatieve oplossingen voor de behoeften van hun klanten. Ze richten zich op hoogstaande kwaliteit en streven naar eenvoud in alles wat ze doen. De veiligheid van medewerkers istopprioriteit. Samen bouwen ze een bedrijf dat mensen inspireert tot zakelijk en persoonlijk succes.

Aanbod
� Internationale werkomgeving
� Goede arbeidsvoorwaarden
� Groeiende organisatie
� Goede sfeer

Kandidaat
� Afgeronde HBO-opleiding
� Meerjarige ervaring in een Sales operations/Customer Service
� Sterk analytisch vermogen
� Communicatief vaardig
� Servicegericht
� Affiniteit met leidinggeven
� Uitstekende beheersing van de Franse taal in woord en geschrift

Solliciteren
Om direct online te solliciteren maak gebruik van onderstaande 'Solliciteren' button.

Voor meer informatie kun je contact opnemen met Dianne Koenen via telefoonnummer +31 (0)6 211 346 77.

Acquisitie naar aanleiding van deze advertentie wordt niet op prijs gesteld.

Trefwoorden: Werk, Baan, Vacature, Manager, Leidinggevende, Commercieel, Gelderland, Utrecht, Zuid Holland, Vianen, Professional, Ervaren, Sales Operations Supervisor BNL, Customer Support.

Finnish Website Manager

Title: Finnish Website Manager
Salaire: 18,000
Secteur g�ographique: South London - London, United Kingdom
Langues: Anglais, Finnois
Post� : 1st Feb 2012

Description:
We have an exciting opportunity in our company in South London for a Finnish Online Marketing Executive. Working within a dedicated and friendly multi-disciplined marketing team, your work will have a direct impact on how our organisation markets its products online.

You�ll be joining a small closely-knit team with a varied, but demanding workload, and you will need to be able to produce great work under tight deadlines. You�ll need to have an impeccable eye for detail, balanced with a very strong work ethic. We are a fast growing online company who specialise in marketing and online retail. We pride ourselves in being a vibrant and dynamic organisation which offers excellent career opportunities as well as a stimulating work environment.

The ideal candidate should have previous online content writing, SEO and PPC online marketing experience. The candidate must be fluent in both Finnish and English, written and spoken.

Duties and Responsibilities:

� To write high-quality user friendly Finnish and English content for the company�s website
� To provide regular updates for the website�s social media strategy (Twitter, Facebook)
� To optimise content for SEO
� To create a working PPC strategy to boost online sales
� To proofread and edit existing web content
� To answer Finnish customer service queries over the phone and email
� To write marketing and auto-reply emails
� To work towards hitting monthly/yearly website sales targets
� To monitor online traffic including visitors, conversion rates and other key performance indicators
� To monitor website finances (both revenue and expenditure)
� To execute marketing campaigns through the affiliate networks and communicating with affiliates to ensure maximum output
� To ensure fresh and relevant website content is updated
� To monitor competition - offers / newsletters / articles
� To help test new functionalities on website emails
� To check website regularly and raise any technical issues found
� To look for new products to retail

Skills and Experience
� Fluent in Finnish and English essential
� At least 1 year�s experience working in an online marketing role
� Previous online marketing experience, specifically in SEO, PPC and Social Media
� Ability to communicate and express ideas clearly
� Experience of writing effectively for the web, ideally for e-commerce
� Ability to transform complex ideas into simple, straightforward propositions
� Good understanding of SEO and PPC
� Ability to adapt your writing style for a number of different audiences
� Experience of working under pressure and to tight deadlines
� Ability to work effectively individually and within a team
� Strong analytical and problem solving skills
� Excellent communication skills (verbal and written)
� Excellent telephone manner
� Strong time management skills
� Ability to manage and co-ordinate a diverse workload
� Knowledge of affiliate marketing/affiliate networks an advantage
� Experience in financial negotiation
� Knowledge of web analytics tools (e.g. Google Analytics)
� Customer Service experience
� Experience of writing for the healthcare industry would be an advantage
� Very basic HTML skills would also be useful

How to Apply

If you are interested in working for us, please email us your up-to-date CV as well as previous work samples in both English and Finnish.
A basic salary of �18,000 will be offered, depending on experience, plus commission based on monthly sales.

Affiliate Manager

Title: Affiliate Manager
Salaire: 25,000
Secteur g�ographique: South London - London, United Kingdom
Langues: Anglais, Fran�ais, Allemand
Post� : 1st Feb 2012

Description:
We have recently developed our own in-house affiliate CMS solution and require an experienced affiliate manager to focus on affiliate expansion for the company and manage and optimise existing affiliate relationships through our affiliate solution and over the phone.

Key Tasks
To manage and optimise existing affiliate relationships to meet monthly sales targets and support the company�s language teams.
To identify and acquire new affiliates for our range of healthcare-related websites and increase sales.
Working with affiliates across all Company products to secure budgeted deliverables.
Monitor affiliate activity, identify areas of improvement and give recommendations on ways to increase affiliate conversions.
Evaluate monthly affiliate sales figures and report to management.
Compose weekly/monthly affiliate newsletters and updates, blog posts and directory submissions.

Candidate Experience
* At least 2+ years in the affiliate or search marketing industry
* Previous affiliate program management experience
* Knowledge of PPC, SEO and Online Marketing to promote affiliate websites
* Attention to detail
* Excellent written and verbal English
* French, German and Italian applicants welcome

If you are interested in working for us, please email us your up-to-date CV as well as examples of previous affiliate experience.
Salary: �25,000 to �30,000 plus commissions.