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FORMATEUR PRODUIT BILINGUE ALLEMAND/ANGLAIS FREE-LANCE H/F

Title: FORMATEUR PRODUIT BILINGUE ALLEMAND/ANGLAIS FREE-LANCE H/F
Salaire: A DEFINIR
Secteur g�ographique: Paris - Ile de France, France
Langues: Anglais, Allemand
Post� : 10th Feb 2012

Description:
Entreprise :

La soci�t� Auralog est l'un des principaux acteurs mondiaux de l'apprentissage des langues � distance. Ses solutions notamment e-learning pour l'apprentissage des langues sont distribu�es sous le nom TELL ME MORE et destin�es aux �tablissements scolaires et universitaires, aux professionnels et aux particuliers. Plus de 10.000 entreprises font confiance � TELL ME MORE pour leurs formations linguistiques professionnelles.

Avec TELL ME MORE, plus de 7 millions d'utilisateurs dans le monde entier optimisent leurs comp�tences en communication en anglais, espagnol, italien, allemand, fran�ais, n�erlandais, chinois, arabe et japonais. TELL ME MORE est reconnue d'int�r�t p�dagogique par le Minist�re de l'Education Nationale fran�ais. La soci�t� AURALOG est ainsi �ditrice du logiciel intitul� " TELL ME MORE " dont elle conc�de les droits d'utilisation � travers le monde.

La soci�t� Auralog regroupe aujourd'hui 350 employ�s, repartis sur le monde entier (Etats-Unis, Europe, Chine, Mexique).

Visitez notre site : www.tellmemore.com

Poste et missions :

Apr�s une formation initiale � notre si�ge social, vous formerez nos clients � l'utilisation de nos outils d'apprentissage des langues �trang�res, en France et � l'�tranger en fonction de vos comp�tences linguistiques. Vos missions seront ponctuelles et de courte dur�e (d'une demi-journ�e � deux jours).

Profil :

De niveau Bac+2 minimum toutes fili�res, votre ma�trise de l'allemand, l'anglais et du fran�ais vous permettra de d�velopper votre savoir-faire � l'�tranger. Rigoureux et m�thodique, vous aimez partager vos connaissances et votre savoir-faire avec vos interlocuteurs. Votre sensibilit� commerciale vous permettra de garantir une bonne relation client. Bonne connaissance et pratique de l'outil informatique. Int�r�t pour les technologies de l'information et de la communication appr�ci�e.

Coordonn�es de r�ception des candidatures

E-mail de r�ception des candidatures : formateur@auralog.com

Telemarketer bilingual German-French

Title: Telemarketer bilingual German-French
Salaire: 10�/hour
Secteur g�ographique: Paris - Ile de France, France
Langues: Allemand
Post� : 10th Feb 2012

Description:
Mission : We are looking for telemarketer perfectly fluent in german for a 3 weeks mission.
You will have to make surveys in German by phone.

Beginning : ASAP.

Schedules : Monday to Thursday : 9am-6pm
Friday : 9am-4.45pm

Remuneration : 10e/hour+bonus

Any degrees required.

Conseiller(e)s client�le en CDI bilingue ou trilingue

Title: Conseiller(e)s client�le en CDI bilingue ou trilingue
Salaire: package entre 19,600 et 21,200 euros
Secteur g�ographique: Ile de France, France
Langues: Anglais, Fran�ais, Allemand
Post� : 9th Feb 2012

Description:
Centre de contact haut de gamme et filiale d�une grande compagnie a�rienne recherche :

Conseiller(e)s client�le en CDI bilingue ou trilingue

Votre mission : Pour une grande marque de Luxe, vous assurez au sein du Service Clients du Groupe BlueLink, une mission de conseiller client�le en assurant la gestion de relation client � distance (assistance-conseil � la vente, fid�lisation, r�clamation...) des clients V.I.P du march� Europ�en. Vous traitez les demandes � distance en adoptant la solution la mieux adapt�e au client.

Vos activit�s :
� Conseil � la vente de produits de luxe,
� Repr�senter une marque de luxe en respectant ses codes et ses attitudes commerciales,
� G�rer le SAV,
� G�rer les campagnes ponctuelles d�appels sortants.

Votre profil :
� V�ritable sensibilit� au produit de luxe et � la mode,
� Vous communiquez ais�ment avec une client�le exigeante,
� Excellente capacit� r�dactionnelle,
� Vous �tes de langue maternelle anglaise ou allemande � l��crit comme � l�oral, le fran�ais est courant.

Nous vous apporterons la formation produit et technique n�cessaire pour le poste.

Les avantages :

� Un package de r�mun�ration attractif avec une r�mun�ration fixe qui comprend un salaire de base + 13e mois � laquelle s�ajoute une prime de langues : package entre 19 600 et 21 200 euros

� Une r�mun�ration variable individuelle mensuelle avec un bonus + participation et int�ressement

� Une mutuelle avantageuse.

� Les autres avantages : Acc�s aux billets partiellement gratuit du groupe Air France � partir de six mois d�anciennet�. Un Comit� d�Entreprise : acc�s au patrimoine du groupe Air France et aux prestations voyages du CCE, animations (petit-d�jeuner, No�l), r�ductions diverses sur les places de th��tre, cin�ma et concert. Remboursement de frais de garde d�enfant (sur pr�sentation de justificatifs),

� Une prise en charge des frais de transport : les frais kilom�triques li�s au trajet effectu� par le salari� entre son domicile (except� Paris) et son lieu de travail sont rembours�s sur la base d�un taux appliqu� au nombre de kilom�tres aller-retour (80 km maximum) sous forme d�Indemnit�s Kilom�triques Variables ou Prise en charge � 100 % de la Carte Orange.

Supply Manager German and English fluent, Chinese OR Japanese a bonus

Title: Supply Manager German and English fluent, Chinese OR Japanese a bonus
Salaire: Depending on experience
Secteur g�ographique: France
Langues: Anglais, Allemand
Post� : 6th Feb 2012

Description:
Approach People is currently recruiting for his client, major company in the construction industry, a supply manager, English and German fluent, Chinese OR Japanese a bonus:

Strategic Supply Manager Finished Products

Your responsibilities

� Define, implement and lead the global supply strategy for specific insert tool segments and develop the optimal global supplier portfolio
� Identify and select new suppliers
� Negotiate and define the supplier contracts
� Support new product projects with allied suppliers
� Identify and realize cost reduction potential and lead yearly review and negotiation

Your profile

� University degree in a technical or economical field
� Experience in sourcing of technical parts and/or project management in an international environment
� Excellent communication skills in English and German (Chinese or Japanese an advantage)
� Highly committed personality with the aim of own development
� International mobility (readiness to travel: 20-40%)

Position based in the german part of Switzerland

Permanent contract

Please send your CV in English to david@approachpeople.com

Bilingual 1st Level IT Support Agent

Title: Bilingual 1st Level IT Support Agent
Salaire: To be discussed
Secteur g�ographique: France
Langues: Fran�ais, Allemand, Italien
Post� : 6th Feb 2012

Description:
Im Zuge des Ausbaus unseres zentralen europ�ischen IT Service Desks suchen wir eine/n

IT Supporter/in

Ihr Aufgabengebiet umfasst:

Beratung und Unterst�tzung der Anwender bei auftretenden St�rungen und Problemen
Selbstst�ndige Behebung von St�rungen (1st level Support)
Weiterleitung von Tickets an die internen Fachstellen
Dokumentation von L�sungen

Wir bieten:

Gutes Betriebsklima (junges, unkompliziertes Team)
Sicherer Arbeitsplatz in einem soliden und stark expandierenden Unternehmen
Gute Bezahlung
Viel Gestaltungsspielraum
Entwicklungsm�glichkeiten
Regelm�ssige Weiterbildung
Attraktive Mitarbeiterrabatte

Dies ist Ihre neue Herausforderung, wenn Sie

service- und kundenorientiert sind
�ber eine abgeschlossene IT Berufsausbildung und/oder eine kaufm�nnische Grundausbildung mit Erfahrung im IT Support verf�gen
bereits in einem IT Service Desk gearbeitet haben
Freude haben, am Umgang mit Menschen
Deutsch und Englisch sowie Franz�sich oder Italienisch sicher in Wort und Schrift beherrschen

Translation Project Coordinator

Title: Translation Project Coordinator
Salaire: �24 - 29K
Secteur g�ographique: Paris - Ile de France, France
Langues: Anglais, Fran�ais, Allemand
Post� : 6th Feb 2012

Description:
RR Donnelley is a global provider of integrated communications. Founded more than 145 years ago, the company works collaboratively with more than 60,000 customers worldwide to develop custom communications solutions that reduce costs, enhance ROI and ensure compliance. Our Global Translation Services department provides translation services to help our clients� business meet their communication challenges and support their global strategies.

This position serves as the regular contact person between our clients (internal and external) and our global network of linguists. The Project Coordinator is responsible for communicating specific detailed instructions to linguists, and managing workflows and processes. It is accountable for the final quality assurance of translation and real-time, accurate recording of activities.

KEY RESPONSIBILITIES:
� Review the jobs assigned and assess needs for additional information, e.g. compilation of glossaries, previously translated similar documents, list of acronyms, technical terminology, and translation memories.
� Manage translation teams and linguistic assets to ensure compliance with RRDs productions workflows and that quality and turn-arounds standards are met.
� Select and assign translation teams, negotiate rates and deadlines and coordinate production with translators, proofreaders, in-country clients reviewers, typesetters and Customer Service Reps.
� Keep salesperson/Customer Service Rep up to date at all times.
� Keep project admin up-to-date at all times and maintain accurate records of all costs.
� Check projects costs for accuracy and match to purchase order.
� Exercise sound judgment in keeping supervisor informed of potential difficulties.
� Inform supervisor of all issues affecting cost, quality and turn-around.
� Check accuracy of translation prior to sending it to client or to typesetting if needed.

QUALIFICATIONS AND KEY ATTRIBUTES:
-College degree (BA, BS) and degree in Translation and/or interpretation or equivalent experience
-Fluent in English plus one, ideally two additional languages to mother tongue standard
-Strong computer skills (Word, Excel, PowerPoint, Acrobat, html, xml).
-Familiarity with desktop publishing software (Indesign, QuarkXPress, Framemaker).
-Linguistic skills to include ability to create glossaries, assess quality and completeness of translations
-Advanced translation memory experience including TRADOS, Multiterm IX, Context, glossary and file
management.
-Minimum 1.5 years previous project management experience in translation services.
-Ability to prioritize while handling multiple projects simultaneously in a hectic, time-sensitive environment
-Ability to communicate accurately detailed instructions to multilingual vendors.
-Detail and service oriented.
-Clear sense of accountability.

PERSONAL ATTRIBUTES:
Flexible team player
Superior Interpersonal skills
Can mix and relate well to all levels
Demonstrated ability to work well under pressure and unsupervised
Flexibility to work overtime required
Professional demeanor
Focused on goals and the overall team and company objectives
Self-motivated and proactive
Can improvise and innovate

If you are interested joining a great company, please send your cv to Agi emailing to agnes.x.szaniszlo@rrd.com

Please note that due to high volume applicants, only successful candidates will be informed.

Beauty Product TRAINING MANAGER - FRENCH / ENG / GERMAN

Title: Beauty Product TRAINING MANAGER - FRENCH / ENG / GERMAN
Salaire: Competitive salary, to be discussed.
Secteur g�ographique: Paris - Ile de France, France
Langues: Anglais, Fran�ais, Allemand
Post� : 6th Feb 2012

Description:
Beauty Product Training Manager - FRENCH / ENG / GERMAN
Permanent role
Immediate start
Prestigious Cosmetics company

Main responsibilities:

� Prepare Training plans in collaboration with Marketing Manager
� Participate in international Training meetings
� Responsible for preparing training materials
� Train and coach the Beauty/Cosmetic Advisors
� Develop and implement Training Tools for
� Training budget planning and follow up.

Qualifications:

� 2 to 5 years of training experience
� Relevant educational background in Cosmetology, Medical studies, Chemistry or as a Beauty therapist
� Languages: Fluency in English and French & German
� IT skills : Highly PC literate (MS Office)

Personal skills:

� Dynamic, proactive, independent and flexible
� Excellent communication skills
� Ability to influence and transfer knowledge
� Teamplayer

If you have the relevant experience and skills please contact asap Juliette Jamoneau at juliette@approachpeople.com

Bilingual Customer Service Representative

Title: Bilingual Customer Service Representative
Salaire: 22-24K
Secteur g�ographique: France
Langues: N�erlandais, Fran�ais, Allemand
Post� : 6th Feb 2012

Description:
Responsibilities include:

� Identify opportunities to make every customer successful. This involves recommending and explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools (online self-help, FAQ�s, email, chat, telephone).
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports, monitor abuse and inappropriate utilization of our service.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Support customers with tasks related with billing and payments and work with the finance team to ensure a fast and accurate response to customers� demands.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Identify and develop opportunities to expand self-help in the application and on your language;
� Work on projects to enhance team operations and improve productivity.

Qualifications:

� A very strong focus on customer satisfaction.
� Minimum 2-3 years experience in multi-channel support, preferably for an Internet or e-Commerce company.
� Ability to prioritize, analyze and plan actions in a fast-paced environment.
� Bilingual in Dutch/German or Dutch/French
� Fluency in English required. Knowledge of Portuguese will be a plus.
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within the company).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required.
An EU passport or work permit is required for this position

Straight Fact About Irish Market

Title: Straight Fact About Irish Market
Salaire: �120,000
Secteur g�ographique: France
Langues: N�erlandais, Fran�ais, Allemand
Post� : 6th Feb 2012

Description:

Fact about the Irish Market

Multinationals based in Ireland account for 75 per cent of all Irish exports last year, new figures reveal.
A thriving RD&I sector, with strong Government support for productive collaboration between industry and academia

The top 20 companies make up 44 per cent of total exports. Seven are from the information and communications technology (ICT) sector, five are from the life sciences sector and five from the agri-food sector.

� Strategic location with easy access to the EMEA region Excellent IT skills and infrastructure An advanced telecommunications infrastructure, with state-of-the-art optical networks and international connectivity

� An established reputation as a hub for business process improvement across EMEA 2009/2010 saw Irish competitiveness improve significantly: - Business costs including energy, private rents, office rents, services, construction and labour have all become more competitive

� Multinationals are attracted because of Irelands low tax economy. A 12.5% corporate tax rate for active business; a 25% Research & Development (R&D) tax credit which may be refundable over a three year period;

� Enjoy a low tax economy for employees

Tax you will pay in Ireland 2011
Singe Person Gross Income of �100,000 will equal �4928 per month after tax
Singe Person Gross Income of �60,000 will equal �3328 per month after tax
Singe Person Gross Income of �50,000 will equal �2928 per month after tax
Singe Person Gross Income of �40,000 will equal �2528 per month after tax
Singe Person Gross Income of �30,000 will equal �2079 per month after tax

Low cost Accommodation and Property prices
� Rental ranging from �250 per month upwards

Relocation Allowance

� Most multinationals offer a relocation allowance which will be paid with first two weeks of employment.

For more information about career opportunities in Ireland contact Brian Fairbrother in Approach People on 0035314003503 or email brian@approachpeople.com

CHARG�(E) DE CLIENT�LE BILINGUE (H/F)

Title: CHARG�(E) DE CLIENT�LE BILINGUE (H/F)
Salaire: 19000 / 21000 �
Secteur g�ographique: Paris - Ile de France, France
Langues: Allemand, Italien, Espagnol
Post� : 6th Feb 2012

Description:
A propos de notre client :
Soci�t� de services.

Description :
Au sein de l'�quipe, vous prenez en charge :

Le r�ception d'appels clients et magasins :
- Respecter les r�gles et proc�dures commerciales li�es � la politique de la marque,
- Avoir une bonne connaissance des produits et des services propos�s par la marque,
- �tablir une relation de confiance avec les clients en recherchant les solutions permettant d'offrir un service de qualit�,
- Respecter les objectifs en termes de productivit� et de qualit� fix�s par le Chef d'�quipe,
- Respecter la synergie entre service pr�vue et les objectifs sp�cifiques � chaque activit�.

La saisie administrative diverse et ponctuelle :
- Respecter les objectifs en termes de productivit� et de qualit� fix�s par le Chef d'�quipe.

Profil recherch� :
De formation niveau bac minimum, vous justifiez d'une bonne aisance relationnelle, d'un go�t du contact client et d'une bonne adaptabilit�.

Votre allemand et/ou anglais et/ou espagnol et/ou italien est/sont courant(s) : n'h�sitez pas � postuler.

Bilingual Forex (FX) Business Developer

Title: Bilingual Forex (FX) Business Developer
Salaire: Depending on experience
Secteur g�ographique: France
Langues: Arabe, Cantonais, Fran�ais, Allemand, Italien, Mandarin, Russe, Turc
Post� : 6th Feb 2012

Description:
Job Description

� Research and cold call potential clients and partners which include Banks, Broker/Dealers, Money Managers, Funds and HNW Retail.
� Establish partner relationships with FX Money Managers, Introducing Brokers and Technology White Labels.
� Effectively negotiate pricing and conditions with clients and partners.
� Travel at times to strategic Institutional FX events and prospective/existing clients.
� Discuss features/benefits of our FX technologies to potential clients and partners.
� Provide efficient on boarding assistance to potential clients and partners which will require communication with other departments.
� Provide weekly and monthly reports to management

Your Profile

Education: University degree required
Language: Fluent in English in addition to another language: German, French, Italian, Russian, Chinese, Arabic, Turkish

Competencies:

� Expert knowledge in eFX trading
� Efficient at researching and cold calling potential clients and partners
� Ability to work with flexible schedules
� Ability to achieve and/or exceed performance goals
� Ability to adapt to a changing environment linked with a fast growing bank.
� Excellent oral and written skills
� Must be customer minded, motivated, committed, professional and a team player

Country Manager Allemagne

Title: Country Manager Allemagne
Salaire: Negotiable
Secteur g�ographique: Ile de France, France
Langues: Anglais, Allemand
Post� : 6th Feb 2012

Description:
Entreprise :

Partenaire des plus grandes multinationales, Approach People Recruitment intervient sur des missions de recrutement en France et en Europe. Notre caract�re multiculturel et notre r�seau international nous permettent aujourd'hui d'attirer, de s�duire et de recruter pour nos clients les meilleurs talents sur le march� europ�en.

Poste et missions :

Rattachement au Directeur Commercial et � la Direction G�n�rale
- Responsable du lancement et du d�veloppement de l'activit� sur le march� Allemand.
- Prospection
- D�veloppement des comptes clients existants
- Recrutement, d�veloppement et management de vos �quipes d'ing�nieurs commerciaux et d'assistants

Profil :

- 7 ans d'exp�rience probante en vente et en d�veloppement de client�le BtoB chez un �diteur de logiciels
- Dipl�me Bac+4/5
- Exp�rience en cycles de vente longs
- Premi�re exp�rience en management.
- Allemand natif ou bilingue. Bon niveau en Anglais et Fran�ais

Coordonn�es de r�ception des candidatures

E-mail de r�ception des candidatures : olivier@approachpeople.com

Barman / Barmaid - French (Based in France)

Title: Barman / Barmaid - French (Based in France)
Salaire: Competitive + Accommodation & Meals
Secteur g�ographique: Provence.Alpes-C�te d'A., France
Langues: N�erlandais, Fran�ais, Allemand, Italien, Russe
Post� : 5th Feb 2012

Description:
CATERING GO

BARMAN/ BARMAID

Your talent as a source of unforgettable moments

By working at Club Med you can make the most of your professional and personal abilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.

We are looking for Barmen/ Barmaids for our resorts abroad.

Your role

� Welcome of GM�s and offer of a personalised service
� Play an active role in selling bar products
� Set up of the bar, preparation and control of facilities
� Versatile: table and bar services

Your profile

� Availability and international mobility from 5 to 8 months
� Diploma in catering or hotel industry and/or professional bartending experience in high volume service
� Knowledge of cocktails
� Fluent French compulsory, other foreign languages a plus (German, Dutch, Russian, Italian)

Your personal skills

� Professional
� Good organisational skills
� Excellent inter-personal skills
� Adaptable
� Dedicated

French season contract. Accommodation and meals provided by the Club (with your financial contribution).

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

Front Desk Agent - French (Based in France)

Title: Front Desk Agent - French (Based in France)
Salaire: Competitive + Accommodation & Meals
Secteur g�ographique: Provence.Alpes-C�te d'A., France
Langues: N�erlandais, Fran�ais, Allemand, Italien, Russe
Post� : 5th Feb 2012

Description:
HOTEL SERVICES GO

FRONT DESK AGENT (M/F)

Your talent as a source of unforgettable moments

By working at Club Med you can make the most of your professional and personal abilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.

We are looking for Front Desk Agents (m/f) for our resorts abroad.

Your role

� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� IT skills
� Cash-box
� Sales promotion (stay, meals, B&B)
� Information regarding services and events inside and outside the Club

Your profile

� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� Fluent French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills

� Professional
� Diplomatic
� Calm and reassuring
� Organised
� Good inter-personal skills

French season contract. Accommodation and meals provided by the Club (with your financial contribution).

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to complete your application.

KIDS REP (M/F) - French (Based in France)

Title: KIDS REP (M/F) - French (Based in France)
Salaire: Competitive + Accommodation & Meals
Secteur g�ographique: Provence.Alpes-C�te d'A., France
Langues: N�erlandais, Fran�ais, Allemand, Italien, Russe
Post� : 5th Feb 2012

Description:
CHILDCARE GO

KIDS REP (M/F)

Your talent as a source of unforgettable moments

By working at Club Med you can make the most of your professional and personal abilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.

We are looking for Kids Rep (m/f) for our resorts abroad.

Your role

� Welcoming and supervising children from 4 to 17 years
� Entertaining by leading manual and/or sports activities
� Organising game workshops and a weekly show
� Reassuring children and parents
� Being responsible for children�s hygiene and safety

Your profile

� Fluent French compulsory, another foreign language a plus (German, Dutch, Russian, Italian)
� Availability and international mobility from 5 to 8 months or during school holidays
� Working experience in childcare supervision (summer camp) mandatory
� CPR & First Aid preferred

Your personal skills

� Professional
� Available
� Organised
� Adaptable
� Creative

French season contract. Accommodation and meals provided by the Club (with your financial contribution).

Interested candidates should click the 'apply' button below to be re-directed to the Companies Website where you will need to make your application.

Native German Translator - based in Toulouse

Title: Native German Translator - based in Toulouse
Salaire: 20000� + on experience
Secteur g�ographique: France
Langues: Anglais, Fran�ais, Allemand
Post� : 5th Feb 2012

Description:
Our client is a company based in Toulouse facing huge challenges in a competitive environment. They are currectly looking for Native German to join their team of translators on a permanent contract basis.

The role:
As a German Native Translation Specialist you will translate and verify a range of information exclusively from French and English into German.
Your main responsibilities will involve mainly technical (especially aeronautics and spatial) but also commercial documents.

Your skills and qualifications as a Translator will ideally include:
� Native German language skills and first-hand knowledge of French and English
� Professional qualification in translation, ideally Masters degree
� Fully computer literate, with a proven experience using translation software (Trados and/or Deja vu). Any other software will be considered
� Previous experience as a French and English to German translator or localisation specialist.
� Flexibility to accommodate the varying demands of the business

Customer Service Representative in MADEIRA for a leading company!!!

Title: Customer Service Representative in MADEIRA for a leading company!!!
Salaire: depending on profile
Secteur g�ographique: France
Langues: Anglais, N�erlandais, Fran�ais, Allemand
Post� : 5th Feb 2012

Description:
International Customer Operations: Phone/Email Product Support Representative
Customer Operations | Funchal, Portugal

Our client is a world's leading provider of web-based solutions, but there's really much more to us than that. We're a smart, passionate group of people who work hard to deliver the best survey experience on the planet, period. We do this because we believe everyone deserves easy access to the insights and information they need to make better, more informed decisions.

We're also proud to admit that despite our incredible growth over the past 11 years, we refuse to grow up. We are still small and nimble; everyone has an impact on our success; and when we say good ideas can come from anyone, we mean it.

If this sounds like home to you, and you're ready to make your work matter to millions, we'd love to meet you.

The position is based in Madeira Island, one of the most beautiful and pleasant place on earth!!!

Responsibilities:
� Collaborate with customers by phone and email to Identify opportunities to make every user successful. This involves troubleshooting issues and recommending or explaining product and service features that are best suited to the customer�s needs.
� Successfully resolve complex customer e-mail and telephone inquiries through the use of multiple customer support tools and personal product knowledge.
� Ensure the highest level of customer satisfaction by providing quality issue resolution within the established response times and pro-actively adapts to needs of queue & service levels.
� Address and escalate technical concerns; recreate site and tool issues as necessary; file bug reports.
� Work with engineering teams to identify, specify, develop, and deploy operational changes to improve the customer experience and/or prevent or resolve issues.
� Identify and evaluate opportunities to increase customer retention and satisfaction through the use of our products and services.
� Contribute to the identification and development of opportunities to expand self-help in the application..
� Work on projects to enhance team operations and improve productivity.

Qualifications:
� World-class customer service focus.
� 2-3 years experience in phone and email-based product support, preferably for an Internet or e-commerce company.
� Be an active listener that can show empathy and patience in a fast paced, non-scripted environment
� Native OR Bilingual in at least one of the following languages: (Dutch, French, German). Fluency in English required. Knowledge of Portuguese will be a plus not mandatory
� Excellent verbal and written communication skills to effectively communicate both externally (with customers) and internally (with various departments and levels within the company).
� Outstanding problem-solving abilities and organizational skills.
� Excellent knowledge of Internet and software applications, including Microsoft Office products.
� Knowledge of Salesforce, Remedy or Rightnow would be an asset
� Strong initiative and ability to aptly handle ambiguity, competing priorities, and multitasking.
� A university degree is required
� Recent call centre experience

You�re interested ? Please send me your CV in word format to : pierre.verchere@approachpeople.com

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F) - French (Based in France)

Title: PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F) - French (Based in France)
Salaire: Competitive + Accommodation & Meals
Secteur g�ographique: Provence.Alpes-C�te d'A., France
Langues: Anglais, N�erlandais, Fran�ais, Allemand, Italien, Russe
Post� : 5th Feb 2012

Description:
HOTEL SERVICES GO

PUBLIC RELATIONS COORDINATOR / FRONT DESK AGENT (M/F)

Your talent as a source of unforgettable moments

By working at Club Med you can make the most of your professional and personal abilities. Every day you will develop your skills through your job by working with knowledgeable teams and through relationships with our exceptional guests. You will live in a fantastic location and benefit from professional training as well as from the possibility to progress in your career. You will represent our image of friendly luxury by creating and sharing a world of happiness.

We are looking for Public Relations Coordinators / Front Desk Agents (m/f) for our resorts abroad.

Your role

� Being the representative for English-speaking guests
� Arrivals and departures (check-in and check-out)
� Telephone switchboard
� Cash-box
� Sales promotion (stay, meals, B&B)
� Organising and taking part to cultural events for English-speaking guests
� Translating information documents and notices
� Making speeches (information conferences, presentation of shows and events�)

Your profile

� Availability and international mobility from 5 to 8 months minimum
� Diploma in international travel industry preferred
� Working experience mandatory
� IT skills
� Bilingual English and French mandatory, other foreign languages a plus (German, Dutch, Russian, Italian�)

Your personal skills

� Professional
� Diplomatic
� Organised
� Ability to talk in public
� Excellent inter-personal skills

French season contract. Accommodation and meals provided by the Club (with your financial contribution).

Interested candidates should click the apply button where you will be re-directed to the Companies Website where you will need to complete your application.

Customer Service DE/EN B2B Luxe Lighting

Title: Customer Service DE/EN B2B Luxe Lighting
Salaire: Very attractive Package
Secteur g�ographique: France
Langues: Anglais, Allemand
Post� : 4th Feb 2012

Description:
CUSTOMER SERVICE EMPLOYEE (F/M)

Role:

- Independently and proactively advise the customers in a specific region regarding the product portfolio, particularly the product innovations and delivery situations.
- Record the customer requirements and customer enquiries
- Analyse and design appropriate concepts for improving customer satisfaction
- Carry out your activity in close cooperation with and for the support of the Key Account Managers in the respective countries.

You will be responsible for responding to complex enquiries, preparing offers, processing orders. In doing so, you will use your ability to work conceptually and plan strategically.
Precision and reliability are a significant component of your personality, which characterises each of your activities, ranging from personal customer contact to maintaining the customer database.
Your way of working is characterised by a high level of independence and responsibility, while always remaining a team player. You like to work with people and have a keen sense of their requirements.

Profile:

- Ideally completed commercial or technical vocational training
- 3 to 5 years of experience preferable in a comparable position in the sales sector of a Lighting business
- You have a skill for organisation and also keep a cool head during turbulent times.
- High degree of social and intercultural competence
- Fluent in English, German. Other European language is a strong plus.
- Well-versed in using MS Office

Please send your English CV in Word format to Jean de La Fourni�re : jean@approachpeople.com

German Speaking Localization Editor

Title: German Speaking Localization Editor
Salaire: Competitive
Secteur g�ographique: Paris - Ile de France, France
Langues: Anglais, Allemand
Post� : 27th Jan 2012

Description:
Blizzard Entertainment is seeking an enthusiastic, organized, and highly motivated localization editor to create, maintain, and ensure the application of localization style guides in German. This person will be in charge of proofreading and editing translated assets. The ideal candidate is an experienced individual with professional writing or editing background. Excellent language skills in German are required for this position.

Responsibilities

� Create, update, and maintain clear and detailed localization style guides.
� Review localized material and provide consistent feedback to the localization staff.
� Provide linguistic consulting to related teams, assuring the quality of the localized contents.
� Participate actively in creating, updating, and maintaining game glossaries.
� Work closely with localization staff and related teams.
� Other duties as assigned.

Requirements
� A minimum of 5 years professional writing or editing experience
� A minimum of 3 years experience in creating and updating style guides
� Able to maintain the consistency and quality of localized assets across the entire project
� Excellent writing and analytical ability
� Proficiency in English
� Excellent language usage, grammar, and orthography in German
� Detail-oriented and quality-focused
� Able to work independently, as well as to work cooperatively with others
� Strong organizational, communications, and interpersonal skills
� Able to work efficiently using various software tools, macros, and Microsoft Office
� Passion for video games, heroic fantasy, and sci-fi worlds