Retour à la recherchePokerStars - French Speaking Customer Service Representative
| Type d?emploi: | Permanent |
| Secteur géographique: | Paris - Ile de France, France, Paris |
| Salaire: | Competitive Basic |
| Langues: | Français |
Job Purpose
We are seeking bilingual representatives to work from our Paris Office who are fluent in the following languages:
French
Key Responsibilities
Translate documents and templates from English to the other language(s)
Respond to customer requests and enquiries in English and other language(s)
Fast, accurate and thorough responses to numerous e-mails per shift
Managing player accounts (passwords, cash transfers, account privileges)
Hosting final tables of tournaments
Providing information on player deposits and cash outs
Informing players about current promotions at PokerStars
Assisting players with connection and technical issues
Informing players about games and game rules
Interpreting hand histories for players
Responding to player concerns about site integrity
Skills and Capabilities
Essential
Fluent in one of the above listed languages, with an excellent command of English
Excellent command of professional writing
Self-motivated, able to work as part of a busy team
Ability to work in a high-volume work environment
Minimum typing speed of 40 wpm; 60 wpm or more preferred
Additional European languages, an asset
Desirable
Strong knowledge of both online and brick-and-mortar poker
Basic knowledge of online money processing - (e.g. transactions via credit card, NETeller etc.
We are seeking bilingual representatives to work from our Paris Office who are fluent in the following languages:
French
Key Responsibilities
Translate documents and templates from English to the other language(s)
Respond to customer requests and enquiries in English and other language(s)
Fast, accurate and thorough responses to numerous e-mails per shift
Managing player accounts (passwords, cash transfers, account privileges)
Hosting final tables of tournaments
Providing information on player deposits and cash outs
Informing players about current promotions at PokerStars
Assisting players with connection and technical issues
Informing players about games and game rules
Interpreting hand histories for players
Responding to player concerns about site integrity
Skills and Capabilities
Essential
Fluent in one of the above listed languages, with an excellent command of English
Excellent command of professional writing
Self-motivated, able to work as part of a busy team
Ability to work in a high-volume work environment
Minimum typing speed of 40 wpm; 60 wpm or more preferred
Additional European languages, an asset
Desirable
Strong knowledge of both online and brick-and-mortar poker
Basic knowledge of online money processing - (e.g. transactions via credit card, NETeller etc.
Vous ne pouvez pas postuler à cette offre d'emploi étant donné qu'elle n'est plus active.
