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Insight Direct (UK) Limited - Mid Market Internal Sales

Employment Type: Permanent
Location: Paris - Ile de France, France
Salary: Competitive
Languages: English

Advertiser Details

  • Name:
    Insight Direct (UK) Limited
  • Posted:
    13-09-2010
  • Code:
    TLJ MMIS-01
Job Purpose:

Prospect and develop new and existing opportunities via outbound telesales activity, by targeting Business with less than 2500 PC’s. The ideal candidate would be results orientated sales professional seeking a role in which they can learn and earn in a dynamic, challenging and supportive environment, which rewards personal and team contribution and commitment.

Key Tasks & Responsibilities:

• Make an average of 50 outbound calls per day, representing 180 minutes talk time per day.
• Issue an average of 10 quotes per day and ensure close rate exceeds 50%.
• Identify Licensing Sales opportunities within the target client base.
• In conjunction with the Sales Team Leader, create and monitor account penetration plans.
• Produce revenue and GP in line with current company and individual targets.
• Understand the client’s organisation, IT strategy and objectives.
• Ensure all opportunities are qualified, quoted, closed and managed through the appropriate pipeline tool.
• Increase spend per client by adopting a category selling approach.
• Identify opportunities for value added services sales eg: SAM, software deployment, migration, professional services and engage with Insights specialist sales team where appropriate.
• Keep detailed, accurate and up to date prospect and client information within the Insight CRM system and Licensing tools.
• Encourage clients to utilise e-business tools and increase percentage of web transactions in line with company goals.
• Engage and co-ordinate with BDM for external client visits.
• Fully understand client requirements and ensure accuracy in quotations in order to improve client experience and minimise returns.
• Implement an effective system for following up and providing feedback on vendor leads.
• Actively Participate in product focus campaigns, and promote Alliance partners.
• Maintain co-operative and productive inter-departmental relationships to deliver exceptional client services at all times.
• Take personal responsibility for, and actively engage in product, systems and skills training and development.
• Take personal responsibility for determining and satisfying the dynamic product needs of your accounts, ensuring total client satisfaction as the basis for further business.
• Communicate ideas for improvement aimed at enhancing performance and effectiveness at company team and personal levels.
• Uphold the Insight company core values.

Key Metrics:

• Call and quote activity
• Number of active clients
• Web transactions
• Lines of Business
• GP
• Revenue

Qualifications/Skills Required:

• Excellent verbal and written communication skills
• Good business acumen, showing evidence of ability to make sound business decisions
• Good Time Management Skills
• Be able to demonstrate an ongoing interest to learn about and understand IT products
• English speaking

Experience Required

• One year’s telephone sales experience preferred, ideally inbound and outbound
• Clear evidence of consistent target over achievement in a profit and margin driven sales environment
• Proven record of account development, in particular with a complex portfolio of products and services

Details of any minimum training required

• IT literate and commensurate in MS Office, Internet and e-mail
• Typing –approx 40 words per minute
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